Communicating with Customers

Effective communication with customers and transparency in budgeting are crucial for fostering trust, alignment, and accountability in leasehold block management. By providing comprehensive information, including draft budgets, expenditure variances, and long-term plans, property managers empower customers to make informed decisions.

In this section we’ll explore how you can communicate with both your client and leaseholders in general to provide the biggest chance of success for your budget.