This course is designed to provide comprehensive training on handling emergency property management issues effectively. You will learn how to triage emergencies, manage specific issues such as leaks and electrical problems, and ensure smooth communication with residents.
By the end of this course, you will be equipped with the skills and knowledge to handle property management tasks efficiently and empathetically, ensuring resident satisfaction and maintaining property standards.
Your Tutors
PropCall
Founded by property and facilities management experts, PropCall provide an out of hours call handling service specifically designed for the property sector.
Whether it’s a simple message taking for action the next working day, or a complex on-site emergency that needs to be triaged and actioned accordingly, you can be assured our experienced team will make the right calls for your organisation.
Aaron McWilliam
Aaron McWilliam is the Managing Director of PropCall, bringing extensive experience and a visionary approach to the property management sector. With a robust background in facilities management, Aaron is dedicated to enhancing service delivery and operational efficiency.
Aaron is committed to fostering a culture of excellence and innovation within the company, always prioritising customer satisfaction and quality.
