This course is designed to equip you with practical skills and techniques to conduct effective and engaging resident meetings. You’ll learn how to prepare thoroughly, set up the meeting environment for success, communicate confidently without relying on notes, and handle challenging situations with professionalism.
The focus is on providing actionable tips that you can apply directly to your role as a property manager.
By the end of this course, you will be able to:
- Prepare effectively for residents’ meetings, anticipating questions and points of contention.
- Set up meeting rooms to promote positive interactions and ensure safety, including your personal safety.
- Deliver presentations confidently without relying on notes or unnecessary visual aids.
- Engage with residents professionally, managing discussions and handling difficult situations.